May 19, 2023 12:11 PM
ASUS has apologized to its customers for a server-side security maintenance error that has caused a wide range of impacted router models to lose network connectivity.The problem has been extensively reported on social media and discussion platforms since May 16, 2023, with people appearing puzzled by the simultaneous connectivity issues on multiple ASUS routers and others complaining about the lack of communication from the vendor’s side.
As the Taiwanese hardware maker explained in a statement published today and via a security bulletin, the problem was introduced by an error in the configuration of a server settings file.
ASUS routers knocked offline worldwide by bad security update
